IT Operations & Technology Leadership
I lead technology operations and build practical expertise in infrastructure, network, and security architecture.
“Learn. Build. Break. Fix. Improve. Repeat.”
Experience
My work sits at the intersection of infrastructure, operations, support, security, vendors, and people. I focus on keeping technology dependable while improving the systems behind it.
Current Role
Hyatt / Bunkhouse Group
Leading technology operations for 34 hotels across infrastructure, service delivery, vendors, property systems, and access management.
Scope of Responsibility
Hospitality Technology
Multi-property IT operations
Front desk and back-of-house systems
Network and infrastructure support
Vendor and MSP coordination
Oracle OPERA / PMS environments
POS and A/V systems
Infrastructure upgrades and migrations
User support and operational continuity
Access control and system administration
Supporting technology environments where uptime, guest experience, and staff productivity all matter.
Managing networks, endpoints, hotel systems, back-office technology, and modernization efforts.
Coordinating vendors, MSP partners, internal teams, projects, escalations, and operational priorities.
“Good IT disappears into the operation — because it works.”
View Experience →Projects & Labs
Labs where I develop architectural judgment through design choices, troubleshooting, and validation. Each case study identifies its current state and the work still to be tested.
AI Lab
Designing and operating local large language model (LLM) infrastructure with Ollama, GPU-accelerated inference, Docker containers, and secure remote administration.
Implementation Status
The documented build establishes a headless Linux AI server, GPU acceleration, local model hosting, containers, and remote administration.
Infrastructure
A hands-on environment for storage, networking, Linux, containers, remote access, monitoring, resilience, and troubleshooting infrastructure failures.
Implementation Status
The existing case study documents TrueNAS and ZFS storage, Linux and container services, remote access, and troubleshooting. Stronger network segmentation is still evolving.
Network Security
Building a dedicated OPNsense firewall and a segmented lab while keeping household connectivity on eero.
Implementation Status
OPNsense installation completed; VLAN configuration, access controls, and recovery validation are planned.
Engineering Notebook
Notes from the workbench — infrastructure builds, security exercises, troubleshooting, experiments, and lessons learned.
Infrastructure
Notes on local LLM architecture, GPU acceleration, Ollama model serving, containers, and deployment troubleshooting.
Security
A practical walkthrough of containment, investigation, account protection, and lessons learned from a simulated Microsoft 365 security incident.
About Me
I'm Brandon — an IT professional, infrastructure builder, and lifelong learner. I enjoy understanding how things work, solving complex problems, and using technology to make people's work easier.
Years of supporting business-critical systems shape the questions I bring to architecture: how a design handles failure, controls access, and remains supportable.
Read My Story →Contact
For career opportunities or technical collaboration, email me or connect on LinkedIn.